Your information should be handled with care and clarity

Yugoz Properties & Consults, referred to as “Yugoz”, “we”, “our” or “us” in this policy, provides construction, architectural design, property, interior and consultancy services in Nigeria. Yugoz is responsible for the personal information described in this policy.

You can contact us through the Contact page, by telephone or WhatsApp on +234 706 246 2624, or at our office at No. 2 Elygra Crescent, Cornerstone Avenue, Trans Ekulu, Enugu, Enugu State, Nigeria.

Depending on how you contact or work with us, we may receive:

• Your name, phone number and preferred way to receive a response.
• Information about the service you need, your property or project location, budget, preferred timeline and any details you choose to include in your enquiry.
• Messages, call details, documents, photographs or other material you later choose to share during a conversation with us.
• Limited technical information, such as an IP address, browser, device type and request logs, that may be processed by our hosting and security providers when the website is accessed.

This website does not currently request card details, bank account information, government identification or payment through an online checkout.

The Contact and Request a Quote forms prepare a WhatsApp message in your browser. You can review and change the message before choosing to send it. The current website does not submit those form answers to a Yugoz website database before WhatsApp opens.

If you send the prepared message, WhatsApp and its operator will process the information under their own terms and privacy policy. Yugoz will receive only the message and information you choose to send through WhatsApp.

We may use personal information to:

• Understand and respond to your enquiry.
• Discuss a possible service, property, inspection, quotation or next step you requested.
• Deliver an agreed service and manage our working relationship.
• Keep appropriate business records, protect our website and prevent misuse or fraud.
• Meet legal, regulatory or professional obligations.

Depending on the situation, processing may be necessary to take steps you request before a contract, perform a contract, comply with a legal obligation, pursue a legitimate business interest or act on your consent. If we rely on consent, you may withdraw it at any time.

We do not currently use website form answers for automated decisions or automated profiling.

We may share information only where reasonably necessary with:

• WhatsApp and Meta when you choose to continue an enquiry through WhatsApp.
• Website hosting, security and technical service providers that help make the website available.
• Yugoz personnel, contractors or professional advisers who need the information for your enquiry or agreed service.
• Courts, regulators, law-enforcement bodies or other authorities where disclosure is legally required or necessary to protect rights and safety.

Some technology providers may process information outside Nigeria. Where applicable, we will take reasonable steps to use providers and safeguards that support lawful handling of personal information.

We do not sell personal information.

We keep enquiry and service information only for as long as it is reasonably needed to respond, provide an agreed service, maintain necessary business records, resolve a dispute or meet a legal obligation. Hosting providers may retain technical logs according to their own security and retention practices.

We use reasonable organisational and technical measures to protect information against unauthorised access, alteration, loss or misuse. No website, messaging platform or electronic transmission can be guaranteed to be completely secure.

Subject to the Nigeria Data Protection Act 2023 and any applicable limitations, you may ask us to:

• Confirm whether we hold personal information about you.
• Provide access to, or a copy of, your personal information.
• Correct incomplete or inaccurate information.
• Delete information where there is no lawful reason to keep it.
• Restrict or object to certain uses of your information.
• Provide eligible information in a portable format where the law requires it.
• Withdraw consent where processing depends on your consent.

To make a request, contact us through the details in Section 1. We may need to verify your identity before acting on the request. You may also raise a concern with the Nigeria Data Protection Commission through its official website at ndpc.gov.ng.

Yugoz does not currently use advertising cookies or website analytics tools on this site. Basic technical data may still be processed by the hosting provider to deliver and protect the site. If analytics, advertising tools or additional cookies are introduced, this policy and any required consent controls will be updated.

The website links to third-party services, including WhatsApp and Google Maps. When you follow an external link, that service controls its own collection and use of information. Please review its privacy information before sharing personal data.

Yugoz’s property and construction services are intended for adults and authorised representatives. We do not knowingly use this website to collect personal information from children for marketing. Anyone under 18 should involve a parent or legal guardian before discussing a property transaction or entering a service arrangement.

If you believe a child has sent personal information through our contact channels without appropriate involvement, please contact us so we can review and take suitable action.

We may update this policy when the website, our services or legal requirements change. The date at the top of this page will show when the latest version took effect.

If you have a privacy question, concern or request, use our Contact page or call or message +234 706 246 2624.